What we do
We work with business owners to create a vision for their business and implement the actions to make it a reality.
We provide a professional and independent view of your business and ensure that each step is taking you closer to your vision.
We will give you more satisfaction from being in business, less stress, increased financial reward and most importantly, more times to do the things you love.
We also offer
Visions, Workshops and 5 Year Plans
We facilitate management meetings and ongoing workshops to build visions and five-year plans.
These workshops are a unique chance to stand back from the detail and look at general direction and improvement - things too often overlooked!
A simple document will be distributed which identifies the issues raised and the action points so that they can be easily followed through. This summary can also serve as a record against which future performance can be measured.
Seminars and Training
We offer a first-class range of ongoing training and seminars for staff participation and various mentoring programs which play an important role in any organisational transition.
- Building and Maintaining Key Relationships
- Effective Client Communication
- Business Improvement: Inch by Inch
- Standing Out in a Crowded Market Place: Essentials of Marketing
- The Client Experience - How to Turn Customers into Advocates
- Influence and Persuasion
- Understanding Your Client: Human Bias and Tendencies
- Motivation: Getting the Best Out of Yourself
- Emotional Intelligence
- Crucial Conversations - How to Handle Those Difficult Conversations
About
Mark Carrazzo FIML - Business Consultant
Mark is a Fellow of the Institute of Managers and Leaders, a lawyer and a partner of the Redgum Wealth Group. He has a genuine interest in, and a positive approach towards the people and businesses that he works with.
He holds a Bachelor of Law, Bachelor of Economics (Major in Accounting) and Graduate Diploma in Applied Finance and Investment (FINSIA). He also recently attained a Level 1 Wellness Coaching Certificate from Wellness Coaching Australia.
Mark has worked on improving numerous businesses both here and in the United States.
As needed, we can call on a proven network of advisors and consultants on a project by project basis.

Testimonials
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